Meet Jess Gomm, Senior Internal Communications Executive
“Be flexible and get involved with everything that comes your way. This will broaden your skills and help you understand your business and the people in it.”
We met with Jess Gomm, Senior Internal Communications Executive who told us more about her role at LV= and what she values the most about working in a communications role:
I started my career in internal communications through my love of writing. From the beginning, I loved the mix of planning, writing and events and soon realised how powerful the role could be in a company of any size.
LV= has provided me with many opportunities to learn how internal communications fits into a mutual business. In particular, the backdrop of the pandemic allowed me to experience many specialisms in the communications space such as crisis communications, change and wellbeing.
What does your day-to-day role look like?
Internal communications is about keeping colleagues connected and informed. We create a shared understanding of the goals, values and principles within a business. It’s also about understanding how colleagues are feeling and giving them opportunity to share and feedback.
Honestly, no two days are ever the same in my role – for example, today I:
• Wrote an article for our intranet
• Filmed a video with the CEO
• Organised an event
• Ran an all-colleague meeting across our three offices
What advice would you give someone looking to do a job like yours?
Be flexible and get involved with everything that comes your way. It will broaden your skills and most importantly help you understand your business and the people in it. What you do is just as important as how you do it in communications. For example, being a great writer is equally as important as building great relationships where you’re trusted.
What have you enjoyed most in your role so far?
Although it was tough, working in this industry during the pandemic was an amazing part of my career so far. The importance of internal communications has definitely been realised, and I had the chance to rethink things to support our people through a difficult time.
Tell us a bit more about yourself...
If you had any other role at LV=, what would it be?
I’d like to think I would be a designer in the brand team.
For a work meeting, what’s your drink of choice?
Outside work, what do you enjoy doing?
I love reformer Pilates, travelling, cooking, and walking.