LV= GI Careers / Job Details

Apprentice Claims Resolution Handler

Bournemouth

Salary: 20620

Reference: GI008177

Closing date: 27th May 2022

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Calling all proactive ‘people’ people with a passion and ambition who are looking for long and healthy career - we’re looking for Apprentice Claims Handlers to join our motor insurance division. Are you keen to kickstart a career in Insurance within a supportive, friendly environment? Our Insurance Apprenticeships are a great way to earn while you learn as you strive toward your professional qualification within insurance – CERT CII Level 3. Plus you’ll get loads of brilliant benefits, including: 24 days’ holiday, a competitive pension, discounted retail vouchers and 25% off our general insurance products. Want in? We thought so.

You’ll fit right in here. Join us as an Apprentice Claims Resolution Handler and You’ll spend your time in our buzzy Bournemouth office, on the phone dealing with innocent parties claims via their solicitor or insurer. You’ll take ownership of these claims from start to finish, putting your problem-solving skills to good use to resolve each one as quickly as possible. You’ll use your initiative to resolve these claims with the best outcomes for our customers and our business. 

You’ll carry out your initial training with a mix of virtual and office training. Following this - we’d like you to join us in the office for a minimum of 2 days a week. Hours include 8am – 5:30 pm Monday to Friday. 

What are we looking for?

Whether you’re straight out of school, a recent grad, or ready for a career change, you’ll be right at home in our diverse, talented team. To join us, you’ll need to have great relationship-building skills and share our passion for outstanding customer service. Previous experience is great, but what’s more important is that you understand what good customer service looks like and have the attitude and work ethic to match. We’re looking for brilliant team players who can deal with challenging situations - so if you’re proactive, constructive and organised, we’d love to hear from you.

What will you be doing?

 

Why Work for Us?

At LV= GI, we’re on a journey to become Britain’s best loved insurer. To get there, we need more passionate, positive, ‘people’ people to join us. People who’ll proudly put our customers at the heart of everything they do and delight in delivering above and beyond their expectations. Here, there’s no knowing where your career will take you. But one thing’s for sure, you’ll be supported and empowered every step of the way as you shape your future – and play a vital role in ours.

Reward and Benefits

We want you to love what you do - that’s why we’ve put together a benefits package that recognises and rewards a job well done. We’ll give you:

  • 24 days' holiday – which increases after two years’ service
  • An annual bonus scheme based on company and personal performance
  • A flexible benefits package (e.g. discounted retail vouchers, great value dental insurance)
  • A competitive pension for which LV= will pay twice the amount you pay, up to 14% (please click here to read more about it)
  • A generous 25% discount off our general insurance products including home, pet and travel as well as up to 50% discount on your car insurance
  • To find out more about our benefits and rewards, click here.
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