LV= stories

Building my career: Dani’s story

Building my career: Dani’s story

We want everyone at LV= to have a rewarding and fulfilling career with us. And with International Women’s Day fast approaching, we wanted to share a story from one of our own inspirational women, who’s taken her development into her own hands and grown her career with us. Over to you, Danielle!

Danielle Mole - Talent Acquisition Associate

I’m a driven person and for me, a fulfilling career means challenge, variety and finding opportunities to stretch yourself – no matter your role.

I’ve been in recruitment since 2014 and I love how broad and creative my role is.

As well as the end-to-end recruitment process, I work on social media marketing, brand awareness and project management. One minute I’m CV screening and the next, I’m organising a mariachi band for a pop up stand in Hitchin!

My journey

Six years ago, I started as a Customer Service Representative in GI, helping customers with their car insurance renewals. A few months later, the Claims department asked for some support and what started as a bit of help, ended up as a two year stint!

Speaking to customers at fault for an accident wasn’t always easy but I soon realised that I had a sympathetic ear and quickly became confident at handling difficult calls. For something new, I put my name forwards to work on some high profile projects. It gave me the confidence to step out of my comfort zone and the hunger for a good challenge!

After two years, it was time for a change and I spotted a role in recruitment. Although I had no experience in recruitment and I wasn’t sure what direction I wanted my career to go in, I knew it’d be a great opportunity to progress using the skills I’d gained in my previous roles.

Variety and challenge are the things that give me the greatest job satisfaction and by understanding my strengths and what I enjoy, I’ve been able to evolve my current role into something wide-ranging and rewarding.

To keep stretching myself, I have focused 1-2-1s with my manager that cover what’s gone well, what needs working on and what’s next. This means my manager knows what I’m interested in and keeps me in mind when different opportunities come up. I also get regular feedback from my colleagues and stakeholders so I know what I need to do to keep developing.

What’s next?

I’d love to lead my own team in the future and I’m already making a head-start on developing my people manager skills. My manager’s aware of my aspirations, so recently gave me accountability for recruiting, inducting and training some of our new team members. I’m also taking ownership of a variety of projects and initiatives across the team to increase my level of responsibility.

My top tips…

  • Know what you enjoy and what you want - then set yourself achievable goals for getting there. Identifying small steps and achievement can really help with your motivation.
  • Have confidence in yourself! Early on I realised, “If I doubt myself, others will too”. I make a plan and use data to drive my thought process, which gives me and my stakeholders trust and confidence in my decisions.
  • If you’re thinking about your next career move, it’s ok not to have all the skills or experience. I’d never worked in recruitment before but I looked at the strengths I’d built and thought about how they’d transfer. Don’t let the role profile put you off. Talk to the hiring manager and go for it!