LV= stories

What's on the LV= awards mantelpiece for 2014?

What's on the LV= awards mantelpiece for 2014?

Here at LV= we don’t just claim to be an award-winning organisation, we have a wide and ever-expanding range of high profile, well-respected awards under our belts that we’re incredibly proud of. Together, we work hard and constantly challenge ourselves to achieve great things for our people and be the best company we can be. To us, standing up and being recognised against huge names is no mean feat – and something that we couldn’t do without the dedication of all of our people.

  1. Most Trusted Insurer and Most Trusted Life Insurance Provider at the Moneywise Customer Service Awards 2014.

  2. Service Beyond the Call of Duty award and Best Income Protection Provider for the fifth year running at the Investment Life and Pensions Moneyfact Awards for our expert knowledge and exceptional level of service.

  3. Our mobile journey picked up a Customer Experience Award – Consumer at the Digital Insurance and Technology Awards.

  4. Best Customer Experience Centre of the Year and Overall Centre of the Year for LV= Sales and Service Centre and Back Office Customer Service Team of the Year for LV= Policy Validations Team at the CCA Global Excellence Awards.

  5. The British Insurance Awards rewarded our GI Causation team Claims Initiative of the Year and our Resolv= team The Technology Award.

  6. 5 star ratings in both Life and Pensions and Investments categories at the Financial Adviser Service Awards.

  7. Broker’s Insurer of the Year at the UK Broker Awards.

  8. The Strategic Collaboration Award for our Planning team at the Professional Planning Forum Customer Contact Innovation Awards. Steve Pink, Head of Operational Planning also won a Hero Award.

  9. Our legal department won Legal Department of the Year at the British Legal Awards.

  10. In-House Recruitment Team of the Year at The Recruiter Awards.

  11. Three award wins for our Protection teams at the LifeSearch Awards for Best Overall Provider, Most Improved Provider and Individual Impact for Graham Taylor, Business Development Manager.

  12. The Leadership Factor Best Return on Customer Service Investment Award for the second year running at the UK Customer Satisfaction Awards by the Institute of Customer Service.

  13. Small Commercial Combined Team of the Year at Post Magazine Underwriting Service Awards.

  14. Overall Winner, Best Use of IT in Insurance for Mendix and IT Team of the Year at FStech Awards, up against some stiff competition such as Barclays, Deutsche Bank and Bank of America.

  15. Best Application of Technology award for our Resolv= team at the IMCI European Call Centre & Customer Service Awards.

  16. Innovation of the Year for our work on SIRA and Personal Lines Team of the Year for our Claims Indemnity Team at The Claims Awards.

  17. Innovation in Data Quality Management for Marketing at the Database Marketing Awards.

  18. Big congratulations to Hayley Mant for winning Claims Individual of the Year at the Insurance Times Claims Excellence Awards.

As the year draws to a close, we’d like to say a huge thank you to each and every one of our brilliant LV= people – we truly couldn’t have achieved all this without you.

For anyone read who fancies joining an award-winning organisation, we’ve plenty of new, exciting jobs coming up in the new year so be sure to keep an eye on our Current Vacancies.