Claims

Helping people

LV= people
Available Jobs

Claims at LV=

When you are part of a business as diverse and dynamic as ours, there is always something exciting to keep you occupied. From handling a property insurance claim with care to working towards CII qualification, no two days are the same for our Claims team.

If you’re interested in a career where you can help people and develop your abilities in a stimulating work environment, look no further than the LV= Claims department. Our Claims team are a group of talented people with a wide range of skills, knowledge and experience working together to handle customer claims, resolving issues, pleasing people and delivering top service day in, day out. These teams include motor customer, third party and technical, GI fraud, property and liability, supplier relationship management, business standards, claims strategy and change, and claims people and communications. Whichever you’re part of, you’ll find a rewarding role where you can make a real difference.

Working at LV=, we’ll provide you with all the tools, resources and support you need to thrive here. From monthly one-to-ones with your manager where you’ll shape your career goals to networking events such as having the chance to visit other sites and attend leadership events, we’re committed to helping you push your career as far as you want to go. Plus, you’ll enjoy our lively and welcoming culture that covers everything from social outings after work, to taking part in charity and community days, to games nights.

Here at LV= we're always keen to hear from great people. Whether you've already got experience or you're looking to develop your career, you can find out more by arranging a confidential chat with one of the team.

Our Claims teams

Talented people with a wide range of skills, knowledge and experience working together. That’s what makes our Claims department so successful. These teams include:

  • Motor Customer
  • Third Party & Technical
  • GI Fraud
  • Property & Liability
  • Supplier Relationship Management
  • Business Standards
  • Claims Strategy & Change
  • Claims People & Communications

Meet our people

At LV= we believe that the best people to tell you what it’s like here are those that already work for us.

Sophie Durlacher Customer Claims Handler

“LV= have created a brilliant culture around coaching and motivating its employees which has helped me progress in the claims department to a senior customer claims handler. Hard work is rewarded which creates a great atmosphere to work in.”

Brett Stimson Third Party Team Leader

"I have been at LV for a long time now, in fact LV has been pretty much all I have ever known! I have predominately worked in the third party claims area and I am currently a Team Leader for the repair and hire team. A lot of people say the same thing but for me it’s all about the culture and people at LV that makes this a great company to work for as everyone cares about each other and we all want to strive to better ourselves, work together and make a positive difference."

Isobel Elfer Technical Home Claims Consultant

“I was welcomed into Home Claims over four years ago, since then I have had several different job roles, completed my CII qualification and been involved in some fantastic projects. LV= always support you in progressing towards your next goal. The managers in Home Claims will actively encourage you to push yourself and this culture is echoed throughout LV=. There is always the feeling that not only does your career matter but your individual journey in the company is really cared about.”

Where we're based

Not every one of our roles is available throughout our 16 UK offices. Here are where you can find the roles you are interested in.

Bournemouth

Frizzell House
County Gates
Bournemouth
Dorset
BH1 2NF

Switchboard

(01202) 292333

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Brentwood

Highway House
171 Kings Road
Brentwood
Essex
CM14 4EJ

Switchboard

08000 289 822

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Bristol

The Quadrant
Aztec West Business Park
Almondsbury
Bristol
BS32 4AQ

Switchboard

(01202) 292333

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Croydon

69 Park Lane
Croydon
CR0 1JD

Switchboard

(020) 8253 5203

View more information
Huddersfield

Floors 2, 3 and 5 Folly Hall Mills
St Thomas Road
Huddersfield
West Yorkshire
HD1 3LT

Switchboard

(01202) 292333

View more information
Ipswich

3rd Floor
West Crown House
Crown Street
Ipswich
IP1 3HS

Telephone

08000 289 822

View more information
Leeds

Riverside West
Whitehall Road
Leeds
LS1 4AW

Telephone

(01202) 292333

View more information

Related stories

Claims jobs (2 jobs found)

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Job title Details
Home Claims Handler

Location: Croydon

Hours: 35

Claims Support- Level 1

Location: Bristol

Hours: 35

Our Resourcing Team

Here at LV= we're always keen to hear from great people. Whether you've already got experience or you're looking to develop your career, you can find out more by arranging a confidential chat with one of the team.

Email the Resourcing Team