LV= GI Careers / Key Teams / Customer Service

Passionate and pro-active people-people

Customer Services at LV= GI

Are you a good talker and even better listener? Wowing our customers with incredible service comes naturally to our Customer Services teams. One of the biggest – and most important – areas of our business, there’s certainly never a dull moment in this department. From finding the best policies to smoothing out issues, our people are empowered to always do what’s right for the customer.

We measure success based on the experience you offer our customers and the way you make them feel. We know people who enjoy what they do, do it better. So, we go above and beyond to look after each and every member of our team. Valued, supported, with all the tools you need to succeed; you’ll help our customers look after what they love. And we’ll help you shape a career to be proud of.

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Sales and Service

Our Sales and Service teams put our customers at the heart of everything they do, helping with everything from insurance quotes to policy renewals and resolving any concerns they may have. Our teams do their best to understand what matters to our customers, and we’re committed to doing the right thing for each and every one of them.

Breakdown

Our Breakdown teams look after our customers in their time of need and are there to help them get back on the road, safely.

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Investing in your development

We want our people to be the best they can be. That’s why we’ll invest in your development every step of the way, helping you get to wherever you want to go. We’ll support you and empower you to believe in yourself because being personally invested in what you do is such a great feeling.

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Meet some of the people you could be working with

James Beaver

Britannia Rescue Claims Handler

"I feel at home working for LV= Britannia Resecue and that's why I'm still here after ten years. I work four nights on and four days off, so it's great if you've got a family and you want to get out and about."

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Meet some of the people you could be working with

Luke Lenihan

Sales and Service Representative

"Everyone is so welcoming from start to finish. No matter what background you come from, no matter what skills or level you were at previously. There will always be someone there to provide help, whether you're working from home or in the office."

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Meet some of the people you could be working with

Anthony Hill

Home Insurance Customer Representative

"Joining LV= has had the biggest impact on my life. They really care about mental health and helping their employee’s to get through tough times. Working for LV= has made me happier, more out going and more friendly."

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